Refund Info: We want you to be satisfied with your trySundayScaries purchase. If there is an issue with your order, please contact us within 30 days of delivery.
Refund requests must be submitted within 30 days of the delivery date.
To be eligible for a return, items must be unused, unopened, and in their original packaging.
For health, safety, and quality reasons, opened or used consumable products may not be eligible for return.
Opened or used products.
Items damaged due to misuse, improper storage, or customer handling.
Gift cards, promotional items, or final sale items.
Shipping fees, unless the refund is due to an error on our part.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and photos of the item and packaging so we can review the issue.
Contact us at hello@trysundayscaries.com with your order number and reason for the request.
Our support team will review your request and provide instructions if a return is required.
Do not send any items back without first contacting our support team.
Once your return or refund request is approved, your refund will be processed to the original payment method. Please allow 5-10 business days for the refund to appear, depending on your bank or payment provider.
Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item. We recommend using a trackable shipping service for returned items.
We may offer replacements or exchanges for damaged, defective, or incorrect items, depending on product availability.
For any refund or return-related questions:
📧 Email: hello@trysundayscaries.com
📞 Phone: +1 (530) 258-6130
📬 Mailing Address: trySundayScaries, 262 Main St Suite 3, Chester, CA 96020, United States
Please include your order number when contacting us.